Apple has provided an activation lock bypass code to resolve this issue and CyberArk Identity makes that code available on the Admin Portal. Without the password, the device is unusable. ![]() See Corporate Owned and Personal Owned devices. When the device is corporate-owned and the employee wipes the device (because she is leaving the company for example) you may not have access to the account password. ![]() If an iOS device is registered with an iTune account and the device is wiped, then you must enter the iTunes account password to re-activate it.
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